- 1. Introduction
VE Travel Services is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of our guests ("you" or "your") in connection with the destination management services we provide. We are committed to complying with all applicable data protection laws and regulations.
- 2. Information We Collect
We collect personal information that is necessary to provide you with our services, including but not limited to:
- Contact Information: Name, address, phone number, email address.
- Identification Information: Passport details, visa information, date of birth.
- Travel Information: Flight details, accommodation preferences, tour preferences, dietary requirements, medical conditions, and disabilities relevant to travel arrangements.
- Payment Information: Credit card details, billing address.
- Communication Data: Records of correspondence with us.
- 3. How We Collect Information
We collect your personal information in various ways, including:
- Directly from you when you make a booking, register for our services, or communicate with us.
- From your travel agent or booking agent.
- When you use our website.
- 4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage your bookings and travel arrangements.
- To communicate with you about your bookings and respond to your inquiries.
- To process payments.
- To provide you with customer support.
- To personalize your experience with our services.
- To improve our services and website.
- For marketing purposes, with your consent (where required by law).
- To comply with legal and regulatory obligations.
- 5. Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: Hotels, transportation companies, tour guides, and other third parties involved in providing the services you have requested.
- Payment Processors: To process your payments.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Partners: With whom we offer co-branded services or promotions.
- 6. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your data.
- Implementing encryption and firewalls.
- Restricting access to your data to authorized personnel.
- Regularly reviewing our security procedures.
- 7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- 8. Your Rights
You have certain rights regarding your personal information, including:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You can request that we delete your personal information, under certain circumstances.
- Right to Restriction of Processing: You can request that we restrict the processing of your personal information, under certain circumstances.
- Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal information for marketing purposes.
- Right to Withdraw Consent: If we process your personal information based on your consent, you can withdraw your consent at any time.
To exercise your rights, please contact us using the contact details provided below.
- 9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
- 10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
- 11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the information published at the section of ABOUT US in our website: http://www.vacanzegiziane.com/2/about_us_1530734.html
Last update: 14 April 2025